Report a Concern

Talk to Common Health.

Call our main office to ask to speak with the team about a concern. This is our general office line, not a dedicated compliance hotline.

For non-medical concerns or to request a callback:

Please do not email medical records, personal health details, or other confidential information. For medical questions, call your office or use the patient portal.

Report to AHCA.

Florida’s Agency for Health Care Administration (AHCA) receives complaints about health care facilities within its regulatory authority. Its official complaint page helps you find the appropriate reporting option.

AHCA may refer concerns outside its authority to another agency. You do not need to contact Common Health before contacting a state agency.

Practitioner concerns.

For concerns about an individual licensed health care practitioner, Florida’s Health Care Complaint Portal can help identify the appropriate state agency.